Returns

When your order is not quite to your liking, you can return a product. The return time is 7 days. Sneakers that get returned are accepted in unworn and original state only. The sneakers cannot show any signs of use. We need a few things from you to take back the product and refund the money:

  • The product in the undamaged original packaging
  • The original packaging must be shipped in an additional package.
  • The original Sneaky Shoes invoice you received with the package
  • The name and account number of the banking account to which the return amount must be paid (please note this on the original invoice)

 If the returned package fails to meet one of the required terms or conditions as shown above, we will not accept the item(s) and will notify you about this.

 

Send it all back to:

Sneaky Shoes
Walstraat 59
6811 BD Arnhem
The Netherlands

 After we have received your product, we will ensure that the invoice amount (or the part belonging to the returned product) is deposited in your account within 10 working days after we have received your package. Shipping costs for returning the product are for own account.

 If you would like to change your product for a different size please mention this on the invoice and we will ship the new size to you after we received your package. When the size you request is not at stock we will inform you and refund your money.